I just registered today and had a couple of questions as to how the system works. I spoke a Nonhlanhla Sekhethela who was extremely helpful, patient and thorough. This was such a pleasant experience. I even know enough now to help my colleagues register! Thanks Nonhlanhla, you are a real asset!

To Kabelo Mahlabehwane - Support Agent Thank you for the wonderful service on Friday evening. I was most surprised when you called to resolve my account login issue. Even more surprised when you e-mailed to warn that the site will be down for maintenance. That is being pro-active and is stellar service. Well done and keep up the good work!!! Yours Sincerely Shailendra Harri

Keep on igniting excellence, this e-Tshwane service is the best ever.

After I had a complaint about the change of address on my statement, I am so happy that e-Tshwane manage to help me within an hour. I like to thank you for your fast response and the service, with regards to my complaint. This show that e-Tshwane will limit and reduce long ques from Tshwane offices. Keep up the good work. If it wasn't your e-Tshwane service, I would have spent hours in your office looking for the right person to help me just for a simple thing. e-Tshwane is simple and easy to use.. KEEP UP THE GOOD WORK..!!!

Wonderful to do it online. Especially capturing the meter readings!! Great step in the right direction. Thank you for this

What an experience and pleasure to have been helped by Kefiloe!! U helped me with kindness and warmth and gives Tshwane a very good static.content.testimonials.name. Thank u very much!!!!

I have not been receiving my account statements regularly. This new site is great. I should be able to keep up with all the necessary information. Well Done and keep it up

Ayanda Duma provided excellent service helping me set up the online accounts. She was very polite, knowledgeable and helpful.

Good customer service

Congratulations on work well done with this portal. It will make our work easier with the viewing of account and the submission of meter readings. Thanks and well done.

I am so grateful that there is now an electronic interface between me as client and the service provider (Tshwane Municipality. Especially in light of submitting meter readings!!

Thank you for implementing e-Tshwane! Very happy with how it all works, easy to navigate and much more convenient! Good job!

What a pleasure to have this e-Tshwane! Well done!

Thank You for the meter readings, Thank you for listening to my suggestion.

Just want to say, I think this function is a fabulous thing. It works perfectly, no long queues anymore. Thank you for making it better for everyone. JJ and R Moore

I would like to compliment you on the rendering of the monthly account. Seeing the detail of what was used is great. Thank you for this service.

I love e-Tshwane. Brilliant brilliant brilliant!!!!!!!!!!! I can manage my electricity and water usage much more efficiently. Thanks to you all.

Good day I would like to give my compliments to this service. I have logged a call, and I have phoned in on this service, and both times I got a great service from the people assisting me. I would like to thank them. Great job guys. thank you.

I love e-Tshwane. Brilliant brilliant brilliant!!!!!!!!!!! I can manage my electricity and water usage much more efficiently. Thanks to you all.

I called your eTshwane call Center and MOSES was so helpful I cannot do anything else but to compliment him ! Thank you so much

I just spoke to a lady at the call Center. The call was answered very quickly and I was assisted very professionally. She was very helpful and deserves a compliment.

Many thanks for your assistance and excellent service, best regards Mike

e-Tshwane is absolutely brilliant. Well done on a really user friendly application that makes life just that much easier in this great City of ours. Kind Regards Timothy Whitcomb

I would like to express my gratitude for the service that was rendered regarding my query.

The new eTshwane service is really impressive, well done!

Thank you guys so much for make this process online, it is so convenient for us who have to work all day and never have time to come to you. BIG UP. Paton J Dennison

This serves to say thanks for a fantastic service I received from, one of your consultants, Ms. Ayanda Duma. I suggest that she be given a raise. Sincerely Brian Makeketa

Thanks a lot to your Customer Service personnel. I made two inquiries on the 31 December to link my accounts. This was done immediately. Thanks for a very efficient service. Albertus Wilson

Good morning, A huge compliment to Ms Nonhlanhla for assisting with verifying an account on e-Tshwane in a most professional, friendly and helpful manner. She does the name of service delivery proud and deserves to be complimented. Regards! Albert Cruywagen

Well done. I love that I can view my accounts online! Excellent job. Tshwane are doing good work.

THANK YOU for the efficient service!

I logged a query on Monday evening regarding a payment I was unsure about. The query was promptly routed to the correct place and replied to before 10:00 am the next morning. On top of this, I had a problem linking one of my accounts and that was responded to before 9:00 AM. Thank you for the great service! I have 2 names to mention: Lauricia Merrington and Charles Le Roux (The customer care person that responded did not have a profile with a name

thank you so much for your assistance! I'm really impressed with the great response time! regards

Your e-Tshwane system is working well... Thanks! Hans

An outstanding service thanks you guys you made my day!!!!! Tsediso my man you were so helpful I am smiling cheek to cheek - 10/10 for the wonderful service received.

WOW I'm impressed Thanks so much for sorting out my query this quick really appreciate it

Dear Tshwane. Well done with this system. Everything here right in front of me and environmentally friendly. Regards Johan

Thank you for this wonderful system, this is the best system ever, the fact that I won’t have to stand in any que, it’s a total bliss

Wow!!! Thanks so much for this service!! This is excellent!

Dear Tshwane Municipality After years of frustratingly erratic supply of monthly bills, I would like to congratulate you for making it SUPER-EASY to load and access the accounts for my properties in Pretoria. It's the quickest and easiest thing I've ever had to do related to my property rates and taxes bill. Well done guys! Miles

Wow City of Tshwane ,this is exciting to be honest, you are moving with technology. This is a seamless service for your customers. I don’t think you will never see me in your offices. Bravo City of Tshwane.

Well done with this new electronic initiative, Tshwane! So much easier and efficient!! Great step forward!!

Fantastic service - Well Done

Congratulations, I like e-Tshwane!

Dear Sir/Madam, e-Tshwane is a great service and very usable. It's great that I can view all my statements in one central place, and reliably receive my accounts. Well done! Kind regards Francois

Thank you for the fast and effective service!!

Wow, thank you for the prompt response... Keep up the good work.

I have just spoken to Kabelo. What a wonderful, helpful man he is. It is such a pleasure talking to someone that really does care. Thumbs up to you Kabelo

Thank you for the e-service, this will make our lives easy. Thank you

wow that is the best my city of Tshwane has done. well done city council. please do respond when we send complaint through the website as register member. well do guys. The Mayer need Award.

This system, is a step in the right direction. Well done guys.

Thank you for the wonderful service - I logged a call for my Prepaid Meter which wouldn’t take the token number. I received direct information as to who to contact and how the process would be handled. Received calls to inform me that the electrician was at the site. Every time I call, I receive great service from anyone that answers the phone and for that I would really like to say thank you so much for your commitment to your work and great service. I’m proud to be serviced by City of Tshwane Municipality.

I am pleased to commend KABELO, for his excellent Service helping me to set-up my Municipal Accounts on e-Tshwane

I appreciate your prompt response. This is excellent service. Keep up the good work.

Well done City of Tshwane coming up with this idea and for a very user friendly system. Maintain the system and may it remain functional / on-line most of the time!!

This is a great service. The registration process is easy and quick, also very simple. I'm very pleased with it.

well done Tshwane, I love this site.